FAQ - General

General

MBL International Corporation guarantees the material to be of merchantable quality at the time of shipment. Our liability is limited only to replacement of products up to the amount of the purchase price. MBL makes no other warranty, expressed or implied, including any implied warranty of fitness for a particular purpose or of merchantability. In no case shall MBL assume any responsibility for the use or handling of the product or any liability for consequential, special, indirect, or incidental damages resulting there from.

Our prices can be seen by all our registered US customers. If you are a US customer and cannot see the prices, please Login. If you are not a US customer, please click on the Distributor link at the top of the page to contact your local Distributor.

The protocol for each kit should be followed exactly to ensure that the kit performs to its specifications. MBL ELISA kits are designed to be optimized for the highest possible accuracy and sensitivity.

This is not recommended. The reagents provided are always specific to a particular analyte and kit lot. Please contact our Technical Support for more information.

MBL does not recommend changing the sample volume. Our ELISA kits are designed for optimal performance using the sample size indicated in the protocol.

  -Read the entire protocol carefully.
-Make sure the ELISA Kit has not exceeded its expiration date.
-Check that the kit reagents match the "materials provided" section of the protocol.
-Prepare samples according to protocol instructions.
-Collect all additional materials required and have all materials on your bench.
-Determine volumes of reagents required, and bring all reagents to room temperature.
-Call our Technical Support at 1-800-200-5459 if you have any questions.

MBL International is located at 4H Constitution Way in Woburn, Massachusetts, about 15 miles North of Boston.